Frequently Asked Questions (FAQs)
When is the Jackson Free Clinic (JFC) open?
The clinic is open every Saturday from 11:30 pm until 4 pm.
Where is the JFC?
The Jackson Free Clinic’s address is:
925 Martin Luther King Jr Dr
Jackson, MS 39203
The clinic is located on Martin Luther King Jr. Drive, one block from the Fortification St/Bailey Avenue intersection, beside the Humble Church of God in Christ. For more information, please see directions.
Who runs the clinic?
The JFC is run by students from the University of Mississippi School of Medicine under the supervision of physicians from the Jackson community. We are currently have interprofessional collaborations with the School of Pharmacy, School of Health Related Professions, School of Dentistry, and are working to develop collaborations with the School of Nursing.
How can I donate?
How do I contact someone at JFC?
Visit our contact page for a list of contacts. Please feel free to contact us about anything!
Do I need an appointment?
Appointments are recommended. Please call (601)355-5161 to schedule an appointment. Scheduling appointments reduces your waiting time to be seen. If you do not arrive within 30 minutes of your appointment time, you will be marked as a "no-show." Patients who arrive 30+ minutes after a scheduled appointment are considered "walk-ins," and waiting time may be increased.
If you leave a message, please include your name, phone number, and request. Our staff are only available to take and return calls during operating hours (Saturdays, 11am-4pm).
If I do not have an appointment, can I wait to be seen?
Yes, a limited number of patients can wait to be seen without an appointment if patients with appointments do not show. The clinic is often full so we strongly recommend you call ahead to make an appointment ((601)355-5161). Only patients with appointments are guaranteed service.
Are children treated at the JFC?
Children under the age of 18 are not treated at the clinic.
What services does the clinic provide?
Primary care including:
Complete medical history & physical examination
Appropriate laboratory monitoring
Health education and management
Emergency referral if indicated
Specialist referral if possible
Referral to community support services
Are all of the services at the clinic free?
Yes! All of our services are free, including the visit, labs, and any other procedures.
Who is eligible to be seen at the clinic?
The Jackson Free Clinic is dedicated to treating those who have no insurance (e.g. BCBS, UnitedHealth, Humana, Aetna, Medicare, Medicaid, etc) and cannot otherwise afford medical care. In order to be seen at the clinic, you must:
Be between 18-65 years
Not currently have health insurance (patients who are temporarily uninsured can be seen)
What if I need prescription medications?
If our physicians think you need prescription medications, we will write you a prescription. While you will have to pay for your medicine at the pharmacy, we will do our best to help you access the most affordable medicine possible.
How long will my visit take?
Most visits average 1-2 hours. However, this depends on the kind of medical issues you have and the number of patients being seen that day. If you are a new patient, appointments may take longer in order to complete a comprehensive medical history and physical. We want to make educated and informed decisions about your treatment plan.
What should I bring with me to my visit?
If this is your first visit, please bring all the following:
A valid form of identification (i.e. Driver's License, ID Card, Passport, etc)
Medications you are taking including prescription medications as well as any herbal remedies, vitamins, or supplements, or a list detailing your current medications.
If you were referred to us from the Emergency Room, please bring your discharge instructions.
A book or magazine to read in case of a long wait time.
Who can volunteer?
Because of our limited clinic size, we only accept students, physicians, and/or faculty from these UMMC Schools:
School of Medicine (M1-M4)
School of Dentistry (D1-D4)
School of Pharmacy (P3-P4)
School of Health Related Professions
Can pre-med students volunteer?
Yes! However, we can only accept a very limited number of undergraduate and high-school students at this time. For inquiries on volunteering, please email our Student Volunteer Coordinators at email@example.com.
What time should I arrive if I'm volunteering?
Plan to arrive by 11:00am.
Plan to arrive by 12:00pm.
What should I wear?
Scrubs or Professional Attire are best. White coats are optional for students, but most physicians prefer to wear them.
Should I bring my own lunch?
Every Saturday, we provide pizza and drinks to our volunteers! However, you can always bring your own lunch if you prefer :)
What should I bring?
Most of the items you will need are provided by the clinic. However, many volunteers prefer to bring their own stethoscopes, reflex hammers, pen lights, or any other equipment that may facilitate your patient's care.
For more information, check out the Volunteer tab above.